Return to The Clinic
Office Policy
Commitment to Change: Policies are necessary for any office to run effectively. However, it’s important to keep in mind the goals of the office. We are here to help people change in positive ways. To be committed to positive changes means openness, collaboration and personal responsibility. Ultimately your health is your own responsibility. Our job is to facilitate your progress to health.
Services: A first office call generally runs 90 minutes. Return office calls are scheduled for approximately 45 minutes. It is important to be on time because appointments will not be extended beyond the scheduled time as a result of a late arrival.
Because your appointment is held especially for you, we require forty-eight hours notice to cancel or reschedule your first 90/120 minute appointment or a $50.00 late show fee will be charged. A twenty-four hour notice for subsequent appointments, or a $25.00 "no show" fee will be charged to your account. Similarly, if your physician fails to notify you that he/she cannot keep an appointment, your next office call will be reduced by $50.00 - $25.00.
This office policy will be strictly enforced, so please give us at least 24 hours (48 hours for first office call) advance notice of your need to cancel/reschedule appointment times. The “no show” fee will only be waived in cases of last minute emergencies. If you have scheduled a first (90min) appointment, and need to cancel, please be aware that we will do everything we can to reschedule you as soon as possible, but that other patients are waiting for an appointment opening and are now ahead of you on the waiting list.
Charges and Payment: Charges typically are accumulated on the basis of length of visit; physical therapy, laboratory testing, pharmacy items, consultations (including phone, e-mail, and fax), in-house Health screens, letter writing, written summaries, chart review, and laboratory interpretations are examples of services rendered. Clients are advised that payment will be expected upon receipt of services or pharmacy. Payment may be made by cash, personal check, Master Card or Visa. A non-sufficient fund (NSF) fee is $25.00 per payment. Payment of the remaining balance is due immediately by cash, cashier check or bank card. Repeat offenders will be put on a “cash only” basis.
Insurance Coverage: After paying us for the services rendered, we will give you a superbill or receipt with all the information your insurance company needs. We encourage you to submit this to your insurance carrier for reimbursement. A list of insurance companies covering Naturopathic Physicians is available on request. If insurance coverage is of the utmost importance, please check with your carrier prior to your scheduled appointment.
Examples of some Current Fees:
Dr.’s: $255.00/First office call (90-120 mm. visit + Med IQ), $118.00/Return office call. HCA Questionnaire
Interpretation-$40.00. Bowentreatment/spinalmanipulation/pressurepointmassage $75.00. $42.00/Constitutional Hydrotherapy. $1.47 per minute for Diathermy or Ultrasound physical therapy (averages around $22.00). $546 IgG 115 ct Food allergy blood test. $452.00 for Comprehensive Digestive Stool Analysis. The above are examples of some of the services we provide. Shipping and handling charges for mailing (U.P.S) pharmacy will be $5.70 for packages 3 lbs. and under to most locations.
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